What does the term “interactive process” mean in connection with disabilities in the workplace?

If you have a disability that requires some special accommodations in your workplace to enable you to carry out your activities, you may request your employer or potential employer to take the necessary actions to provide you with the needed accommodations in your workspace.

This request is known as an interactive process, which consists of submitting this request to your employer so that together you can find the solution that best suits your interests. Since, of course, these accommodations could represent costs for the company where you work.

If you have suffered an accident in the same company, which caused this disability, your employer must initiate the process on their own and without you having submitted an application in order for you to return to work.

The interactive process can consist of various stages depending on your employer and the submission of your application. The steps to follow in this process will generally be:

1. Submitting the request for your accommodation.
2. Assessment of the needs of your condition.
3. Submitting medical documents showing that you require these new accommodations because of your disability.
4. The best and most convenient accommodations for you and the company are evaluated.

After this process, your employer must do everything possible to provide the accommodations you require and that they have agreed to do for you so that you can continue with your activities in the best possible way, according to your interests and your work tasks.

Your employer is obligated to provide the support you require as it is illegal to discriminate against someone because of a disability. For this reason, you should always document your requests for interactive processes, as if not accepted, it could be useful to show that you have not received help from the company you work for.

If you require support, do not hesitate to contact the attorneys at Guerra Casillas.